Refund policy

Return & Exchange Policy – Watch Hub

At Watch Hub, we strive to ensure your satisfaction with every purchase. If something isn’t right, we're here to make it right.


βœ… Return & Exchange Duration

We offer a 7-day return or exchange window from the date of delivery.


πŸ” Eligibility for Return or Exchange

We accept returns or exchanges only in the following cases:

  • You received the wrong product

  • The product was damaged or defective on arrival


πŸ“ How to Raise a Request

To initiate a return or exchange, please contact us via:

πŸ“§ Email: watchhub1110@gmail.com
πŸ“ž WhatsApp: +91 8200083855


πŸ“Έ Return Requirements

To process your request smoothly, you must provide a clear unboxing video showing:

  • The full packaging

  • The product's condition at the time of opening

⚠️ Note: The unboxing video must be recorded while opening the sealed package. Requests without a video will not be accepted.


πŸ”„ Available Options

1. Store Credit
βœ” Receive a credit equal to the value of the returned product
βœ” Use this credit on your next purchase on our website

2. Exchange
βœ” Replace your item with another product from our store
βœ” If the new item is more expensive, pay the difference
βœ” If the new item is less expensive, we’ll refund the balance


ℹ️ More About Your Options

What is Store Credit?
It’s a digital credit added to your Watch Hub account, fully redeemable for future purchases on our website.

What is an Exchange?
You can exchange your product for any other item in our store. Price differences will be handled accordingly.


πŸ’¬ Need Help?

We're always happy to assist you.
πŸ“§ Email: watchhub1110@gmail.com
πŸ“ž WhatsApp: +91 8200083855